Seizing the moment

Photo of a survey
25 Sep 2014

Which is more influential over repeat attendance – performance or venue? Hannah Mitchell reveals some of the surprising findings that emerge when audiences are invited to complete a survey about an event they’ve just attended. 

NAO report demands greater funding transparency

Photo of files
18 Jul 2014

Arts Council England is preparing to make its funding data more accessible as the National Audit Office reports on Government grant services and a Public Administration Select Committee turns its attention to the accountability of quangos and public bodies. 

Opera and ballet review exposes venue/company friction

Photo of a ballet production of Swan Lake
04 Jul 2014

The failure to share data is hindering audience development and must be addressed as a condition of funding, says ACE.

Context is everything

A graphic of London boroughs
19 Jun 2014

Insight from ‘big data’ reveals conclusively that arts attenders who book at multiple venues are more likely to be repeat attenders than those who book tickets at one venue only. But there’s a lot more besides, as Hannah Mitchell explains.

North East venues to pioneer collaborative data sharing

Photo of Tyneside Cinema
06 Jun 2014

Nine venues will share customer data to enable a new approach to attracting inactive arts attenders.

My audience, our audience

Photo of purple auditorium seats
22 May 2014

A ‘big data’ perspective reveals that a quarter of so-called ‘new attenders’ aren’t new to the arts at all, and frequent attenders are exploiting ticket discounts aimed at engaging new customers. Stuart Nicolle and Hannah Mitchell explain what’s going on.

It’s England, Jim, but not as you know it

Cover of Arts council England's 'This England' report
13 Mar 2014

Liz Hill concludes that Arts Council England’s ‘This England’ report is based on a carefully constructed analysis designed to disguise a London-centric funding strategy and preserve the status quo.

Fairer funding for all

Figure on funding distribution
03 Mar 2014

In light of the current debate about ACE's distribution of funding, Carol Reid explains how the regional allocation formula built into Youth Music's grant-making process is leading to a more equitable balance across its portfolio.

Back to the future

crowd at a performance
26 Feb 2014

When it comes to audience data, Michael Nabarro says technology should be helping return us to our roots and emphasise what makes our sector special.

Crime, evidence and the arts

Photo of musicians
26 Feb 2014

Jessica Plant and Kate Davey argue that arts interventions in the criminal justice system have demonstrated positive outcomes, but longitudinal research is now needed.

The great switchover

Image of classical concert
10 Feb 2014

Switching to a new ticketing system requires a lot of meticulous planning and the actual switchover day is very very tense, warns Harvinder Singh.

Developing digital public space

Image of FACT a Connecting Cities project
10 Feb 2014

The growing demand for a digital public space, displaying work outside galleries through a variety of visual media, excites Mike Stubbs.

Managing your membership scheme

Image of National Arts Pass card
03 Feb 2014

In Alex Youel’s second article on membership schemes, he shines a light on operational aspects as the scheme grows.

Energy evidence paints mixed picture

12 Dec 2013

New reporting on environmental impact has generated baseline figures, but progress is being hindered by lack of data.

Gauging digital depth

Image of tablet showing cultural sector web page
19 Nov 2013

What sets the 'cultural digerati' apart from the rest? Hasan Bakhshi reflects on the findings of the ‘Digital Culture’ research into how arts and cultural organisations are using digital technology.

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