Teaching empathy

01 Feb 2024

Empathy is vital in the work of NHS staff, but it's not always part of their professional development. Persis Jadé Maravala is collaborating on a project to improve healthcare training using touch.

‘Apple doesn’t sell fruit’

Young man sitting in an office drinking from a bottle branded 'Prim
06 Jul 2023

What’s in a name? And how does an organisation go about changing its brand identity? Lauren James has some top tips.

Springing back into action: new insights

Graphic showing a person speaking into a mic, a meter, tickets, emojis, mobile phone
26 Apr 2023

Most people in the sector don’t need to be analysts but they do need the insight to make changes that speak to audiences. Here, Anne Torregiani shares how this thinking has shaped The Audience Agency’s next-generation suite of audience insight tools. 

IT outage hits arts and culture sector

Clockwise from top left: The Southbank Centre, British Museum. National Theatre, The Globe
18 Jul 2024

Arts and culture organisations among industries worldwide affected by major IT outage.

Best practice in digital accessibility

A woman in a wheelchair in a corridor
10 Jul 2024

The Space has convened an Accessibility Working Group to support the sector to work in more inclusive and accessible ways. One of its first outputs has been to provide a pool of knowledge on best practice in digital accessibility, as Harmeet Chagger-Khan explains.

Digital content: Less like marketing, more like journalism

Delegates sitting on a stage with banners for Digital Works conference
01 Jul 2024

A focus on niche audiences and regular content formats could be key to amplifying a new type of storytelling, writes Zosia Poulter.

Firm urges culture sector to save Google Analytics data

25 Jun 2024

Arts and culture organisations will be able to access free support tools to save historical data from Google Analytics before the previous version goes offline next month.

One Further, which specialises in digital services for arts and cultural organisations, charities, non-profits and councils says old Universal Analytics data will be lost at some point from Monday 1 July.

Historical data could still be accessed via Universal Analytics following the switchover on 1 July 2023, but that will soon no longer be the case.

The firm has created two tools to support arts and culture organisations to save their data which is giving away for free - one to create pdf reports for specific data, and a template spreadsheet that raw data can be downloaded to.

"If you want to keep access to your historical data you need to archive it before the end of this month to be safe," One Further said.

Creativity for creativity’s sake

A group of people around a table doing craftwork
04 Jun 2024

Does your website give equal priority to main house shows and community events? Lauren James has some tips on how to use your website to be more inclusive of the local community.

Concerns of 'digital divide' across cultural organisations

A cultural organisation's website seen via a mobile phone
17 May 2024

Research finds a 'huge range of effectiveness' between different cultural organisations when it comes to web pages focused on similar goals. 

How to produce sustainable arts projects

Sky at night with lights
14 May 2024

With her experience of working across multiple projects, Sarah Fortescue explores how the sector can deliver what they do best, in the best way possible?

Get Paid Guide for music creators published

20 Mar 2024

The Intellectual Property Office (IPO) has published a Get Paid Guide which it says aims to help demystify metadata for music creators. 

The resource, developed in partnership with PPL and PRS for Music, guides creators on how to register and manage their metadata, so they can protect their recorded music rights and ensure they are paid fairly and timely for their work.

It follows the launch of a guide on intellectual property rights for songwriters and composers released last year.

IPO Head of Research, David Humphries, says that following the publication of the Metadata Agreement in May 2023, IPO and representatives across the music industry have worked together to determine how best to improve the quality and accuracy of data. 

He added: “Industry led working groups on technical solutions and education have been meeting regularly to consider how best to improve the current data systems and how best to engage with the creator community.”

Michelle Escoffery, President of the PRS Members’ Council, said the guide has all the tools to make it easier for creators to master the art of good music data. 

“My hope is that by simplifying what can be quite complex, we empower our songwriter, composer, and performer community to understand that inputting accurate music data is a key contributor to financial success,” Escofferey added.

“By closing the knowledge gap, we will improve the quality of metadata across the music industry and ensure we're paid timely and correctly for our creativity.”

British Library shares learnings from cyber attack 

Exterior of the British Library
13 Mar 2024

The institution says its reliance on legacy infrastructure has impacted its ability to restore services quickly in the wake of a major ransomware attack last October.

Digital capture: A transformative tool for reaching new audiences

Production image from Peaky Blinders
06 Feb 2024

Can arts organisations reach new audiences through strategies like digital capture? Recent successes offer insights into the potential of a creative and inclusive approach, write Fiona Morris and Sarah Butcher

Artists working with immersive tech to get £6m support

31 Jan 2024

Immersive Arts, a UK-wide three-year programme backed by the UK’s four arts councils, expects to support over 200 artists and organisations unlock the creative power of technology.

2024 set to be a groundbreaking year

Digital image of planet earth
23 Jan 2024

The speed of innovation in the digital world can be hard to keep pace with and, as Katie Moffat writes, this is going to be a rollercoaster year – so hold on to your hats.

Collections Trust reviews weblinks policy after Hamas reference

The title page of the inclusive terminology glossary against the background of Paintings in The Potteries Museum & Art Gallery
22 Jan 2024

Collections Trust has deleted a link to a terminology guide from its website following accusations that a section on Palestine described Hamas as 'freedom fighters'.

Trustee matchmaking

A RIAC matchmaking event
15 Jan 2024

Many arts organisations struggle to find high-quality trustees, particularly ones with digital or business expertise. A new matchmaking service is responding to this challenge, as Anna Rowe and Matthew Swann explain. 

Meet the childhood friends transforming access to creative careers

Mae Yip and Samantha Hornsby
15 Jan 2024

Sam Hornsby and her best friend Mae Yip were sick of seeing young people experience the same lack of access to the creative industries they went through 20 years ago. So they did something about it.

MPs warn of 'lack of definitive plan' to counter AI risks

Man produce electronic music in studio stock photo
11 Jan 2024

Government says it is prioritising the development of a regulatory framework for AI technologies that will promote innovation while responding to risks.

My Gurus: On the shoulders of giants

Image of Tom Higham
11 Dec 2023

Tom Higham is Creative Director of Mediale, passionate about the power of digital technology. His early career was shaped by an accidental discovery of an artistic community in a pub and inspiration from a basketball hero.

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