Art’s labour’s lost

Blackboard: Time for Change
20 Mar 2015

Despite decades of investment in audience development and the current enthusiasm for all things data, arts organisations still aren’t getting it, says Michael Nabarro.

Report highlights blackspots in rural arts engagement

Photo of Lakenheath Fen
11 Mar 2015

ACE will review how it is meeting the needs of rural communities following a report that paints a largely positive picture of arts engagement in rural England. 

Hard times or smarter times?

Image of people seated
09 Feb 2015

Anne Torreggiani asks whether belt-tightening is driving us to think more strategically about how we communicate with audiences.

Realising the potential of digital technology

Image of dancers viewing screen
02 Feb 2015

Digital skills, processes and activities have helped most arts organisations reach new audiences and generate alternative revenue streams, report Tandi Williams and Hasan Bakhshi.

Capture the customer

Photo of people queuing outside the London Coliseum
18 Dec 2014

Good data can mean great cost savings as well as valuable insights. Hannah Mitchell kick starts some New Year resolutions on effective data handling.

Mobile technology to the rescue

Photo of the Giant Spectacular
27 Nov 2014

Un-ticketed venues and events can now gather data that will give them the level of customer insight that performing arts venues have long enjoyed through their box office systems. Hannah Mitchell explains how. 

Talking on tour

Image of Border Tales
29 Oct 2014

A new touring model capitalising on word-of-mouth recommendations indicates that touring is not dead after all. Jo Towler explains.

Expert advice on fundraising challenges

Image of workshop
13 Oct 2014

As arts fundraisers continue to put heart and soul into securing their organisations' financial future, we share four fundraising experts' advice on the key challenges they are facing, from communications and digital fundraising to data analysis and entrepreneurship.

Seizing the moment

Photo of a survey
25 Sep 2014

Which is more influential over repeat attendance – performance or venue? Hannah Mitchell reveals some of the surprising findings that emerge when audiences are invited to complete a survey about an event they’ve just attended. 

NAO report demands greater funding transparency

Photo of files
18 Jul 2014

Arts Council England is preparing to make its funding data more accessible as the National Audit Office reports on Government grant services and a Public Administration Select Committee turns its attention to the accountability of quangos and public bodies. 

Opera and ballet review exposes venue/company friction

Photo of a ballet production of Swan Lake
04 Jul 2014

The failure to share data is hindering audience development and must be addressed as a condition of funding, says ACE.

Context is everything

A graphic of London boroughs
19 Jun 2014

Insight from ‘big data’ reveals conclusively that arts attenders who book at multiple venues are more likely to be repeat attenders than those who book tickets at one venue only. But there’s a lot more besides, as Hannah Mitchell explains.

North East venues to pioneer collaborative data sharing

Photo of Tyneside Cinema
06 Jun 2014

Nine venues will share customer data to enable a new approach to attracting inactive arts attenders.

My audience, our audience

Photo of purple auditorium seats
22 May 2014

A ‘big data’ perspective reveals that a quarter of so-called ‘new attenders’ aren’t new to the arts at all, and frequent attenders are exploiting ticket discounts aimed at engaging new customers. Stuart Nicolle and Hannah Mitchell explain what’s going on.

It’s England, Jim, but not as you know it

Cover of Arts council England's 'This England' report
13 Mar 2014

Liz Hill concludes that Arts Council England’s ‘This England’ report is based on a carefully constructed analysis designed to disguise a London-centric funding strategy and preserve the status quo.

Fairer funding for all

Figure on funding distribution
03 Mar 2014

In light of the current debate about ACE's distribution of funding, Carol Reid explains how the regional allocation formula built into Youth Music's grant-making process is leading to a more equitable balance across its portfolio.

Back to the future

crowd at a performance
26 Feb 2014

When it comes to audience data, Michael Nabarro says technology should be helping return us to our roots and emphasise what makes our sector special.

Crime, evidence and the arts

Photo of musicians
26 Feb 2014

Jessica Plant and Kate Davey argue that arts interventions in the criminal justice system have demonstrated positive outcomes, but longitudinal research is now needed.

The great switchover

Image of classical concert
10 Feb 2014

Switching to a new ticketing system requires a lot of meticulous planning and the actual switchover day is very very tense, warns Harvinder Singh.

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