There are two basic ways in which we learn. The first is planned, and clearly conscious. For example, we might choose to read a book to find out how to improve our management skills or sign up for a course to learn about health and safety. The second is unconscious learning through our experience of life on a daily basis. This way of learning can feel intuitive – ‘I just know this is the best way for us to do it’ – which makes it hard to be clear about what exactly we have learned.... more