Feature

What lessons can be learned from Harrow Arts Centre about the complex and risky business of moving arts services into independent trusts? Christy Romer investigates how a dream turned sour.

How easy is it to make the transition from being a performer to becoming the chief executive of an arts organisation? Coreene Archer discusses the tensions and the strategies for success.

Writing an audience development plan isn’t just a tick-box exercise – it’s a valuable process, says Anne Torreggiani.

Arts organisations are resourceful, collaborative, entrepreneurial and imaginative, but we must recognise that the long-term decline in public funding will eventually topple a generation. Christy Romer introduces AP’s latest feature series on ‘Local authority arts cuts’.

What does a cultural network have to do – and be – to become strong, sustainable and effective? Four cultural professionals weigh in.

Arts organisations are increasingly diversifying their sources of income and for some that may require social investment to get an enterprise up and started. Ed Anderton explains the support Access offers.

To achieve true customer relationship management all marketing activities should be turned upside down, focusing much more on the customer than the product, says David Reece.

Fans of touring companies are perfect customers – booking early and often in large groups. Sian Dudley reveals how a receiving venue like Cast in Doncaster works with visiting companies to make the most of ‘fandom’.

Some arts charities are unsurprisingly nervous about the new General Data Protection Regulation that comes into effect next year. Pamela Johnson offers trustees guidance on how to comply.