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  2. Achieving success with data

Achieving success with data

An Arts Professional feature in partnership with ticketsolve
A table in the foreground with a lamp, menu and 'I have been sanitised' marker with a band on stage in the background

Taking practical steps on the road to recovery

21 October 2020
Feature

As the four countries of the UK start to offer financial lifelines to venues wanting to reopen, Priya Patel explains how the Arts Working Group and their Recovery Toolkit can provide support with some of the thornier problems they are now addressing.

Mother and daughter looking at a window display at Hertford Theatre

Rising to the challenge of reopening

9 September 2020
Feature

Adopting a creative approach to tackle opening in a Covid-safe environment could give venues the edge and help them come out the other side. David Dunstan shares some successful strategies.

Bird's eye view of unoccupied red theatre seating

Building online relationships with supporters

30 June 2020
Feature

In the current climate it’s time to adapt digital fundraising strategies and look at how your data can help boost online donations, says Lucy Costelloe.

inside of the Princes Theatre

Getting operationally ready

20 May 2020
Feature

Innovative solutions to emerging problems are showing how much can be achieved right now, but getting operationally ready for the next stage is the new challenge facing the arts. It’s important to recognise it’s a shared challenge writes Paul Fadden.

Regent Ipswich

How to help audiences choose donations and ticket exchange

26 March 2020
Feature

Audiences like to feel personally responsible for bringing about positive change, says Sean Hanly, so giving them the chance to consider options other than a ticket refund will generate goodwill and encourage them to return - once it’s safe to open the doors again.

A photo of a man and a woman laughing in an auditorium

Why great customer service isn't enough

16 January 2020
Feature

It’s time we all started thinking of ourselves as experience makers. Lasting memories and positive emotions can be created at every point of contact with audiences, writes Lucy Costelloe.

Ticketsolve speaker addressing the Dublin Forum

When gut instinct can lose you audiences

7 November 2019
Feature

Intuition can take you only so far. You’ll be more successful at retaining audiences and reviving lapsed attenders if you use data rather than instinct to develop customer loyalty, says Sarah McAleavy.

Dancers performing at a fete

Let’s talk fundraising tactics

19 September 2019
Feature

Finding creative ways to grab donors’ attention is at the heart of successful fundraising campaigns. Conor Coyle shares some winning tactics.

A photo of a talk by Ticketsolve

How collaborative are you really?

4 July 2019
Feature

Teams can fall into working in isolation, rather than together for a common purpose, in organisations of any size. Nick Stevenson suggests processes and tools to help avoid this happening.

Photo of Liverpool Royal Court interior

Why failing fast can be good for you

15 May 2019
Feature

What can you do if your event is approaching but your marketing campaign isn’t achieving its desired effect? If you’ve got access to the right data, there’s always time to turn the tide, says Paul Fadden.

Ticketsolve

 

ArtsProfessional is working in partnership with Ticketsolve to present a series of articles, case studies, and industry insights looking at the power of data to inform strategic decision making.

 

Ticketsolve is a continuously evolving Box Office system. Helping arts organisations reach their goals, whether that means increasing sales, improving marketing, improving audience development, kickstarting fundraising, and everything in between, their team is always there to lend a hand.
 

Click here to read the full AP Pulse: Freedom of Expression report

Click here to read Ticketsolve's Fundraising Whitepaper

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