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Reporters from The Star newspaper who went undercover at a US ticketing conference this year, found that Ticketmaster was promoting a programme to help bulk buyers resell thousands of tickets – in direct violation of its own terms of use. Robert Cribb and Marco Chown Oved report.

Inside a Caesars Palace conference room filled with some of the world’s most successful ticket scalpers, a row of promotional booths pitch software programs that help harvest thousands of sport and concert seats to be resold online at hefty markups.
Clustered around demonstration tables at the three-day Ticket Summit 2018 convention in July, discussion among scalpers inevitably centred on Ticketmaster, the world’s largest ticket supplier that has a near monopoly on major event seating in North America and the United Kingd... Keep reading on The Star