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Issue 283: Volunteers in the workplace

  • Volunteers in the workplace

    Production shot of Women on the Verge of a Nervous Breakdown
    07 May 2015

    Hannah Mitchell explains how arts organisations can achieve the desired ticket sales through significantly fewer emails.

    Most theatres and other arts organisations look to their existing customer databases to sell the majority of their tickets for new events. The move to digital communications brings significant benefits in terms of cost and efficiency, but as a lower-cost option it does mean that more communications are sent out. The implication is that many customers are turned off and either unsubscribe or ignore such emails.

    From working with venues over the last ten years on targeting for mailing... more

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