Museums have been "quick and proactive in their response to the pandemic, shifting their focus to addressing needs within their communities", but systems must be reviewed and restructured in order to weather future storms, according to a report by the Network of European Museum Organisations. Based on nearly 1000 responses to its survey among museums in 48 countries between 24 March and 30 April 2020, NEMO concludes that new measures of success should be considered, to reflect the way they have showed "solidarity and support for their communities mid-crisis".
Its three core recommendations are for economic support to stabilise museums' operations and keep their staff and structures alive; for acknowledgement by stakeholders that investment in digital services and infrastructures is needed for the future in the future; and for governments to support museums to become more resilient to future crises.