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Which is more influential over repeat attendance – performance or venue? Hannah Mitchell reveals some of the surprising findings that emerge when audiences are invited to complete a survey about an event they’ve just attended.
Mahmood Reza recommends two performance management models that offer arts organisations a means of measuring areas that are of genuine importance to them.
Good performance management can improve effectiveness and efficiency, but Mahmood Reza says that is dependent on the right performance measures being in place.
Creating a level playing field for visual artists is the aim of online gallery Outside In. Kate Davey tells how its surgery days show artists how to display their work online.
Lauren Holden explains Spectraitors, her idea for a DISloyalty app which encourages regular arts-goers to be disloyal to their favourite arts organisation.