From virtual to reality

11 Apr 2011

Oonagh Murphy on turning digital friends, fans and followers into real world visitors

Brave new world

11 Apr 2011

Hannah Nicklin argues that we need to stop passively using the web and the technology available to us, and to start examining and engaging

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21 Mar 2011

How can I measure the effectiveness of our PR department? We need to cut our costs, and I’m finding it particularly hard to assess the value of their work to the organisation.

Contracting expansions

21 Mar 2011

Jamie Perry considers the role and value of media in twenty-first century art galleries and museums

Bigger and better

21 Mar 2011

Robin Simpson tries to unravel what ‘Big Society’ might mean for amateur arts groups

Child’s play

21 Mar 2011

Tim Webb celebrates 30 years of theatre for young audiences

Making your mark

21 Mar 2011

Sarah Thelwall on a new benchmarking system for smaller arts organisations, and why the sector needs it

Nothing ventured, nothing gained

21 Mar 2011

Claire Antrobus weighs up the risks and benefits of loan finance

At least two to tango

21 Mar 2011

Ildikó Takács considers how the universal language of dance can encourage cross-cultural collaboration and work

Top Five Websites

21 Mar 2011

Richard Slaney shares the websites he wouldn’t be without

Last Word

21 Mar 2011

Ivan Wadeson is Chief Executive of All About Audiences

Making the most of friendship

21 Mar 2011

Gemma Taylor explains how to make friends with your attenders

The devil within

21 Mar 2011

Liz Hill urges arts organisations not to give up if their friends are behaving more like foes

Mobile membership?

21 Mar 2011

Nick Sherrard looks at the emergence of mobile-based membership schemes

Members travel in style

21 Mar 2011

It can be difficult to find membership benefits that are attractive to high-level patrons and donors. Francis Sims believes cultural tourism opportunities may be just the thing.

Building loyalty

21 Mar 2011

Susie Delves shares her 10 tips for running a customer loyalty scheme

The power of three

21 Mar 2011

A collaboration between leading Dutch cultural organisations has resulted in a unique three-way membership scheme. Ed Foster tells the story

A special experience

21 Mar 2011

Sarah Norton describes how a well established regional theatre is setting up a brand new membership scheme

Collaboration: what charities say works

28 Feb 2011

Smaller charities say collaboration works, especially if it is with local partners with similar aims. That’s the message from the Charity Commission, reports Adrian Ient

Leadership training

28 Feb 2011

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