
How community engagement can change your life
We can only change our local communities if we’re willing to change ourselves, says Carol Jones.
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We can only change our local communities if we’re willing to change ourselves, says Carol Jones.
Reflecting inwardly on our values, motivations and mistakes is hard – but make the effort and you'll be rewarded with gr…
By defining what inclusivity means for you and empowering all staff to make suggestions or raise concerns, you can identify where…
Becoming a truly inclusive organisation starts at the top, says Cath Hume.
Top-down programmes will never bring about meaningful change, says Cath Hume – so it’s time for arts organisations and…
Are we serious enough about how we’re feeling and coping at work – from our life–work balance to our ability to…
How can we best develop leaders for the future? Cath Hume suggests we start by creating more leadership opportunities throughout t…
Lucy Jamieson explains how pooling resources, creativity and ideas rather than working in silos can bring about eff…
Over 25 years the role of cultural marketers has expanded, but the focus remains on audience relationships. Cath Hume examines the…
How can arts organisations develop the best possible strategy for their customer relationship management and ticketing systems? He…
It is exciting to explore and own the biases that we impart to audiences, argues Bea Udeh.
Nurturing young people’s talent is a key part of improving diversity in the arts sector, says Jacqueline Haxton.
Arts organisations can develop resilient business models by acknowledging that they don't have all the answers, says Juli…
Technological and digital developments grow exponentially. The arts sector must take advantage of the technology available no…
What would you discover if you played the role of a new visitor to your venue? Lisa Baxter explains the value of customer journey…
With all the reliance on digital technology over the past decade, are arts organisations as digitally mature as they should be, as…
Too many arts and cultural workers are wasting time wading through Google Analytics data. Sara Lock shares some tips on how to be…
How can arts organisations ensure they matter to their audiences and funders? Sara Lock has been learning from Nina Simon, author…
Major audience development initiatives may be inspiring, but most arts organisations can learn more from what the smaller players…
A visual business model tool is allowing arts organisations to take a playful and creative approach to planning, says Julie Aldrid…