UXB London is a digital service design agency helping businesses deliver integrated, positive experiences for their customers.
We have worked with Arts Council England, A new Direction, Tate, The Audience Agency, BFI Southbank and many more arts and culture businesses.
We help our clients understand, adapt and deliver the digital products and services their customers and staff expect. And what everyone expects these days is a beautiful, frictionless experience on any device.
We are user centred
We can reframe business issues by looking at them from a customer perspective
We are service design thinkers and doers
Our tools and methods can deliver better customer experience and business improvements
We craft bespoke solutions
From content to digital services, our work delivers measurable business outcomes.
To compete in the next wave of digital transformation, we believe businesses need to invest in great customer experience above all else. Every market leader gets this.
Our experts have the tools and methodologies to weave these elements together to and uncover big leap or small scale digital transformations for business.
We focus on human needs for better business outcomes
Everything we do begins with understanding the business context of the problem we are trying to solve and the user benefit of the possible outcome. Looking at business problems through a human lens will nearly always deliver the right outcome for both.