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Covid-19 has "highlighted a stark reality that many prized institutions aren’t very socially resilient" and their large staff teams, complex decision-making structures and high fixed costs mean they can’t adapt quickly to people’s and communities’ changing needs, according to a new report by think tank Common Vision, backed by the Calouste Gulbenkian Foundation. Organisations and partnerships with agile governance structures, high community participation and flexible spaces have been more able to refocus their purpose in the new context. But larger organisations - which have the relationships, resources, topical expertise and back-office support that forms part of the ‘soft’ infrastructure in communities - are starting to demonstrate their civic purpose more forcefully as they reopen, regaining trust by inviting in new thinking, partnerships, and people.