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  2. Making the most of the box office

Making the most of the box office

Photo of Colston Hall box office

Top 10 tips for box office success

4 July 2016
Feature

AP asked arts organisations across the country for their top tips for using their box offices as effectively as possible. Here’s what they said.

  • Audience development
  • Ticketing
  • Income

Photo of the Udderbelly venue

Embracing the mobile box office

04 Jul 2016
Case study

Meet your customers’ expectations of mobile responsiveness and you will be rewarded with loyalty. David Wright profiles two arts organisations that are getting it right. 

  • Audience development
  • Digital
  • Ticketing
Photo of empty theatre auditorium

Are you sure the price is right?

04 Jul 2016
Feature

Your box office data could be key to unlocking a higher income stream from satisfied customers who are willing to pay more for your tickets. Rachael Easton explains how. 

  • Ticketing
  • Income
Packed auditorium at Royal Albert Hall

Putting the customer at the heart

04 Jul 2016
Case study

How can you make your box office a more powerful contributor to the success of your organisation and the happiness of your customers? Dana Astmann and Brooke Gallagher offer three suggestions.

  • Ticketing
'Box Office' in neon lights

Making ticketing work smarter

04 Jul 2016
Feature

Cutting-edge technologies are bringing about a box office data revolution. Andrew Thomas and Roger Tomlinson reveal how arts organisations are increasing audience engagement and reaping financial rewards.

  • Audience development
  • Marketing
  • Ticketing
  • Data
  • Income
Exterior of Royal Court Theatre at night

Maximising the marketing

04 Jul 2016
Case study

Giving its ticketing agents a direct link to its box office system is allowing the Royal Court Theatre to reach a wider audience, Libby Penn explains.

  • Audience development
  • Ticketing
Photo of audience with 3D glasses on

Everyday Audience Finder

04 Jul 2016
Feature

Four Audience Agency consultants offer tips and advice on using Audience Finder, the free national audience data and development tool, in your everyday work.

  • Audience development
  • Data
Screenshot of The Cockpit's website

A seamless user experience

04 Jul 2016
Case study

Online and mobile ticketing is the new normal. But the frustrations of ticket buyers – and box office staff – must be taken seriously if it is to be done well, says Ben Curthoys.

  • Digital
  • Ticketing

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Arts Services Directory

Easy to use. Low fees. Start selling tickets in minutes. Ticket Tailor is a leading independent ticketing platform that...
Versatile Box Office/Ticketing and CRM system that understands arts organisations and their creative vision. Dedicated to...
Honest, effortless, low-cost online ticketing system with first-class customer support. No contracts, hidden fees or...
Ticketlight is a powerful yet simple self-service venue, event and box office ticketing solution, giving you full control of...
We are Europe’s largest ticketing and live entertainment company. Through our technology and award-winning services, we...
The Unlimited CRM for people who do good. Online donations (Stripe + GoCardless), Membership managment, 0% app transaction...
Infinitely customisable, Seatlab offers you complete control of your ticketing eco-system. Our white label event ticketing...
Monad Ticketing is a web-based box office system. Designed around online sales, it's easy to set up, easy to maintain...
Red61 is a software company that develops the VIA Ticketing and CRM platform for live ticketing and events. VIA is used by...
Tessitura Software is the leading integrated software solution for Ticketing, Fundraising/Memberships, Marketing, CRM,...
The Audience Agency is an audience development agency, helping cultural organisations and policymakers to plan and deliver...
From simple web-based ticket sales to larger venue box office management, we provide ticketing solutions for any sized Arts...
Enta is deployed in two ways - standalone or the hosted/managed service and provides all functionality expected in today...
At Spektrix, our mission is to provide arts organisations with the best possible chance of success. We do this by combining...
Baker Richards is a leading international consultancy in the cultural sector. Our work includes strategic consultancy,...
SeatGeek Enterprise is a front-to-back stack of services built to power an open ticketing world in which venues and...
Over the last few years, Tix has revolutionised the Scandinavian ticketing scene ​and we have now decided to bring our...

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