In her latest podcast, Gabriela Gandolfini looks at the lessons learned from the pandemic and concludes that, finally, Front of House has earned a place at the table.
"Front of House has now earned a place at the table – it is not a secondary, but a core element of any organisation’s essence. Covid has highlighted this, and may we never forget!" Gabriela Gandolfini
What will Front of House operations look like as we reopen in 2021? Head of Visitor Experience at the Royal Opera House, and presenter of Series Two of the Cultural Enterprises Podcast, Gabriela Gandolfini, looks back at 3 lessons learned from 2020 and how to implement those 3 learnings in 2021. Listen on Cultural Enterprises.
"Front of House has now earned a place at the table – it is not a secondary, but a core element of any organisation’s essence. Covid has highlighted this, and may we never forget!" Gabriela Gandolfini
What will Front of House operations look like as we reopen in 2021? Head of Visitor Experience at the Royal Opera House, and presenter of Series Two of the Cultural Enterprises Podcast, Gabriela Gandolfini, looks back at 3 lessons learned from 2020 and how to implement those 3 learnings in 2021. Listen on Cultural Enterprises.