NewsReel

The Phone Room has been named ?European Call Centre of the Year? at the European Call Centre Awards for 2003. The company, which specialises in work for arts and wider not-for-profit sector, was particularly complimented by the team of judges for calibre of its call-centre staff.

The Urban Hinterland, a conference about urban landscapes, will take place at the Southampton Institute on November 19. The event will bring together European practitioners from sectors including the arts, the built environment and planning, and will focus on the regeneration of older residential areas around new city centres. t: 023 8059 4209; e: [email protected]

A free monthly ezine dedicated to ethical, ?best practice? online marketing has been launched. ?Marketing Karma? includes opinion, tips and resources for UK marketers and small businesses interested in the ethics of online marketing. w: http://www.marketingkarma.co.uk

Two separate research exercises by audience development agencies in the south of England are examining audience cross-over between venues and artforms, by merging different organisations? box office booking data. The areas covered include London, Milton Keynes, Guildford, Canterbury, Brighton, and Southampton. For further information contact Audiences London e: [email protected] or the Arts Index Southeast project e: [email protected]

A publication written to provoke discussion and debate about Belfast ?s cultural landscape has been launched. The book, ?Re-imagining Belfast: a manifesto for the arts? includes the widely differing perspectives of twelve contributors including Tom Collins, former chair of Imagine Belfast 2008, Jo Egan, co-chair of the Community Arts Forum and Anne McReynolds, Director of the Old Museum Arts Centre.

South West Arts Marketing has published two new research reports, one based on a Visual Arts tourism initiative designed to encourage arts attenders in Bristol and Birmingham to visit galleries in the other city, and the other based on audience development initiatives for dance in Bristol and South Gloucestershire. w: http://www.swam.org.uk

?Third Angel?, a series of initiatives aimed at increasing theatre provision for rural South East England, is being co-ordinated by Farnham Maltings. In addition to creating new work, the project is attempting to build up a network of community venues, and to provide support and advice to companies interested in working in the region. t: 01252 718001; e: [email protected]

Arts Council England North West is inviting nominations for a new £10,000 award for individual artists, local authorities, schools or arts organisations who are viewed by their peers as having made a major contribution to the arts in the North West over the past eighteen months. The winner of the ?art04? award will be announced in February at Manchester Art Gallery.
w: http://www.artscouncil.org.uk

A new theatre production company has been established by Brighton & Hove Council and Arts Council England with the aim of enhancing and expanding theatre production in Brighton. Made in Brighton Ltd, which is run by Robert Cogo-Fawcett, Mark Rubinstein and Jon Linstrum, will produce and co-produce theatre as well as commissioning new work and offering training opportunities.

A report commissioned by the South West of England Regional Development Agency has highlighted the direct and indirect impact of film festivals on local economies. Making a Difference is published by The Bristol Cultural Development Partnership. e: [email protected]

A report containing edited transcripts from this year?s DA21 conference on Disability Arts and Culture in the 21st Century is now available. It provides a guide to future developments in disability arts for cultural development professionals.
t: 01202 625562; e: http://[email protected]

A booklet and accompanying CD-Rom providing ideas to help venues attract and welcome family audiences has been published by Arts Council England South East. For a copy of the Theatre for Families Guide t: 01303 258 985;
e: [email protected]; w: http://www.theatreforfamilies.net