The arts sector in Wales has worked for many years on creating a general technical theatre apprenticeship to ensure the provision of well-rounded employees with all the necessary skills to be an in-house technician. No such scheme had been available until recently, though specialised technical courses had existed in areas such as lighting, sound and stage management. Key participants in the sector worked with Creative and Cultural Skills (CCskills) to design the Creative Apprenticeship... more
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Issue 246: Diversity , Issue 246: 2011 Ticketing & Technology
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Diversity, 2011 Ticketing & Technology
12 Dec 2011Theatr Mwldan has had such a positive experience with its first two apprentices that it has just recruited two more. Sion Williams tells the story
Also in this feature
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12 Dec 2011
Steven Warner and Stephanie Cesana give a trade union’s perspective on the role of volunteers in arts organisations
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12 Dec 2011
When the Arts Council of Wales challenged Welsh arts organisations to examine the quality of their creative activities and the efficiency of their businesses, it pledged to embark on an organisational review of its own. Nick Capaldi explains the outcome of this exercise
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12 Dec 2011If cultural activity is to be at the heart of future government agendas, it is vital now that the cultural sector starts to shout loudly about the contribution made by the arts to personal wellbeing. Hilary Jennings urges the arts sector to get behind the campaign and respond to the consultation.
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12 Dec 2011
Theatr Mwldan has had such a positive experience with its first two apprentices that it has just recruited two more. Sion Williams tells the story
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12 Dec 2011
Innovation funding needs to meet the specific needs of cultural organisations and that isn’t always about creating something radical and new, says Hannah Rudman
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12 Dec 2011
The Elgiva has found that IRIS’s ticketing and marketing systems enable the venue to enhance its technological capabilities in line with changing customer needs
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12 Dec 2011
Clarie Middleton says achieving diversity needs a holistic approach
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12 Dec 2011
With tickets being sold at 39 theatres, ATG needs a system that will respond to customers across the UK. AudienceView is making it happen
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12 Dec 2011
Louise Amery explains how Aberystwyth Arts Centre is working with online specialists Tincan and ticketing system supplier PatronBase to fully integrate its website, social media, e-marketing and online sales
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12 Dec 2011
Jenny Williams says it’s time to stop ‘parachuting in’ arts projects to diverse communities and instead to support those communities to take the lead
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12 Dec 2011
Kath Mainland explains how its ticketing partner, Red61, has enabled Edinburgh Festival Fringe to solve its perennial queuing problems
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12 Dec 2011
Roger Tomlinson takes a snapshot of the wide range of options available these days to arts organisations that sell tickets
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12 Dec 2011
Deborah Baddoo explains how State of Emergency Productions is working to have the history of British Black dance recognised, valued and accessed by the widest possible audience
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12 Dec 2011
Gary Halliday explains how the Firechaser user forum is enabling Southbank Centre to save money and improve the quality of what it delivers online
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12 Dec 2011
Christopher Wynn applauds Blackbaud’s software for giving fundraisers at Edinburgh International Festival a clear understanding of what their supporters want
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12 Dec 2011
Cloud computing needs no hardware investment and enables you to pay as you go. Sounds too good to be true? It is a real option, and Tickethour is the latest kid on the block
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12 Dec 2011
Laurence Miller tells how Nimax Theatres has been working with Enta to improve its sales to the elusive visitor market
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12 Dec 2011
Carol Jones explains how PatronBase has been helping Chapter Arts Centre to make the most of its points-based loyalty scheme
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12 Dec 2011
Businesses where people look, sound and think the same are playing a high risk game, says Mark Robinson
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12 Dec 2011
Beth Aplin gives advice on choosing and working with website developers
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12 Dec 2011
Monad Ticketing wants to make life as easy for box office staff as it does for customers
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12 Dec 2011
Emma Dolman describes the diversity of the Black Rhythm exhibition held as part of Black History month
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12 Dec 2011
Colston Hall has tested out Purple Seven’s Balanced Database approach to target marketing – and the results are very promising. Sarah Robertson explains
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12 Dec 2011
A lot of people in theatres and concert halls talk about the importance of Customer Relationship Management, but most are not really doing it and seem reluctant to start. Helen Dunnett encourages them to get going
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12 Dec 2011
Wales Millennium Centre is at the hub of a network that shares Tessitura’s state-of-the-art software. David Pearce explains the benefits
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12 Dec 2011
Nicola Young finds Spektrix to be a system that is not only a pleasure to work with, but also a source of support in developing the Belgrade’s revenue streams