Q I am a box office manager, and our chief executive has gradually increased the fee we charge for every ticket sold, because this income does not count towards the splits we have with incoming companies. While this looks great on his spreadsheets, it is a nightmare at the box office – we get such a hard time from customers. However, people do still buy the tickets, and without the income from fees we would really struggle. Is he right?
A What a difficult argument. These fees appear... more