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Lighthouse, Poole's Centre for the Arts

The Ticket Sales Manager is a public-facing, key role that provides a vital link between Lighthouse and its audiences. You will motivate and maximise the potential of the sales team, working closely with the Marketing and Fundraising teams to achieve sales and fundraising targets. Leading by example you will inspire and motivate your team ensuring we provide seamless and exceptional customer service to audiences, visiting companies, co-producers and external ticket agencies and ensure that all revenue-generating opportunities are maximised. You will play a key role in delivering our new pricing strategy and will support the development of our new website to be launched in July ’22.

You will be an experienced and capable team leader and manager who motivates staff to achieve the best results within a busy environment. You will be adept at dealing with multiple stakeholders and balancing priorities, equally confident in front-line customer service as you are in management and administration.

Lighthouse is committed to employment and development practices that promote diversity and inclusion and so very much welcome applications regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

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