Helpdesk and Implementations Analyst
Job Type: Full time, salaried (monthly)
Location: Based in London SW9 6DE
Salary: From £27,000.00 (Subject to skills, experience and behaviours)
Hours of Work: 40 hours per week, Monday - Friday (to include working on a rota-basis) Occasional travel and work away from home may be required
About the Company:
SeatGeek Entertainment, a UK based division of SeatGeek Inc., develops, maintains, implements and supports SeatGeek Enterprise; an extensive suite of tech products to include SRO.
The most modern ticketing system on the market, SRO upends the ticketing status quo providing rightsholders with control and efficiencies across their organization, including automated reporting and the most customizable rules-based engine ever built. Using its modern, web-based, API-driven platform, our Clients manage the sale of tickets, subscriptions, and memberships with more ease and control than ever before.
We come from different places and have different stories to tell but, we all share a passion for building outstanding ticketing technology to support live entertainment; Music, Sports, Theatre, Comedy and the Performing Arts. With 300+ employees in 8 offices on 4 continents, our team is ready to bring the industry into the future.
About the Role:
you will need strong analytical skills and the ability to effectively communicate system and technical issues
SeatGeek Entertainment are looking to appoint Helpdesk and Implementations Analysts who have previous experience in the ticketing industry to support both our Clients in the use of our product suite and assist our Operations Team in the implementation of SRO across our UK and EU Client user base.
We are looking for highly motivated, and conscientious, individuals with experience in a ticketing environment, a pro-active attitude, a rigorous approach to work, an eye for detail and a drive to succeed. You will need strong analytical skills, the ability to effectively communicate system and technical issues with non-technical audiences and have commercial awareness.
How to Apply:
Please download the full job description below
If your skills and experiences match that of this job description, please submit your current CV including full employment and education information to email@example.com together a cover letter with your salary expectations.
Please note that due to a high volume of applicants for our roles we reserve the right to close all vacancies earlier than the advertised date without notice. To avoid disappointment please apply as soon as possible.
All roles at SeatGeek Entertainment are subject to full background screening; to include eligibility to work in the UK. Relocation expenses are not available for this position.
Closing date: 7th August 2018
SeatGeek Entertainment expect all people to have an equal opportunity for employment and advancement on the basis of ability, necessary qualifications and fitness for work irrespective of sex, age, gender reassignment, disability, marital status, civil partnership, sexual orientation, colour, race, creed, religion, national or ethnic origin. As an equal opportunities employer, we recognise that diversity is a positive attribute and we understand and welcome the differences that a diverse culture brings.