Regent's Park Open Air Theatre

Head of Visitor Services and Estates

Contract: Permanent, full‐time, year round
Responsible to: Commercial Director and Technical Director
Responsible for: Deputy Head of Visitor Services and Estates, Visitor Services Manager and a seasonal team of box office and front‐of‐house staff
Salary: £40,000 per annum

The Head of Visitor Services and Estates is responsible for the efficient and effective management of the box office, front‐of‐house and other visitor areas and for ensuring that the entire site is maintained to a high standard, providing a safe and welcoming environment for all our audience, staff and visitors.

Working closely with the Head of Catering, you will ensure the highest levels of customer service and presentation whilst maximising sales and profitability. You will be responsible for maximising ticket sales and overseeing the effective and efficient management of the ticketing system, as well as seeking ways to generate auxiliary income and controlling the budget for Visitor Services and Estates.

You will be expected to have a presence ‘on the floor’ in order to carry out the role effectively and therefore some evening and weekend work is required, primarily in the summer months.

To apply

Download the full Job Description and Application Form via

Closing date: 11am Tuesday 24th September 2019
First Round Interviews: Monday 7th October 2019
Second Round Interviews: Tuesday 15th October 2019