Audience Manager

Our audiences and communities are at the core of the National Centre for Early Music (NCEM) and in this key role of Audience Manager you will be their first point of contact with the NCEM. You will run our box office system and team, seek to further develop our booking processes and audience communication, work collaboratively to widen our reach, and contribute to the NCEM team’s delivery of excellent customer care and experiences.

Based in the centre of York, we are a significant venue for music and creative learning, providing experiences and opportunities of the highest quality to an ever-widening community. We are the national advocate of early music in England, working to promote public understanding and enjoyment of early music through historically informed performances, annual festivals and digital technology.

We’re looking for a proactive and engaging individual who is keen to build positive relationships with our festival and season audiences, and who is interested in the NCEM’s wide range of artist development and learning & participation projects. We would like you to provide excellent customer care and serve as an ambassador for the NCEM. You will work with our focused and experienced team to contribute to our growth and development.

We are open to applications from individuals who may not meet every criterion but can demonstrate the potential to grow into aspects of the role.  If you have any questions regarding a potential application, please contact Cherry Fricker at [email protected]  or on 01904 632220.