The year ahead

Photo of woman looking at wall of tiny images
26 Jan 2016

What will the next 12 months bring for the arts and cultural sector? The Audience Agency team share their predictions for what lies ahead.

Taking back control

Photo of the arts centre where AE is based
20 Jan 2016

After moving to a new box office system, an Atlanta theatre secured nearly three times more in donations in the last half of 2015 than its 2014 total. Libby Penn shares the story.

Finding an audience

Photo of mother and daugther talking
13 Jan 2016

It’s not easy to find an audience for contemporary devised theatre in an area with low arts engagement, but Nancy Barrett did it. She tells us how.

Job Ladder – Paula Rabbitt

Photo of Paula Rabbit
03 Dec 2015

From a receptionist in Glasgow to Communications Manager at Manchester’s Royal Exchange Theatre, Paula Rabbitt tells us about her career.

Up in the clouds

Photo of performance at Regent's Park open air theatre
19 Nov 2015

Revenues are growing, and staff and customers are happier since Regent’s Park Open Air Theatre moved its box office to a cloud-based system, reports Libby Penn.

Career guide: Arts marketing

Photo of a person flyering
16 Nov 2015

What’s it like to work in arts marketing? And how do you get started? Sara Lock shares her journey and advice for those considering a career in the sector.

How to... market an exhibition

Photo of a bloggers' event
13 Nov 2015

How do you market exhibitions to audiences with competing preferences? Hannah Carroll shares her top tips.

Management teams celebrated in UK Theatre Awards

Newcastle Theatre Royal
23 Oct 2015

Awards for excellence in marketing, diversity and accessibility were presented to theatres in the annual UK Theatre Awards.

The snapshot - Alison Brown

Photo of Alison Brown
16 Oct 2015

What’s it like to be a Communications Assistant at BALTIC Centre for Contemporary Art? Alison Brown fills us in.

How to… become an arts critic

Young critics
29 Sep 2015

Making a name for yourself on the critic circuit is no simple task – and getting off the ground can be the hardest part of all – but Carl Woodward has some practical advice on how to do just that.

How to… build a brand

Roundhouse lights jazz
21 Sep 2015

How do you get from first gig to internationally recognised festival? Amy Pearce of EFG London Jazz Festival shares her tips.

A successful start

Photo of MAC Belfast
03 Sep 2015

Libby Penn reveals how MAC Belfast achieved ambitious attendance targets in its first year of operation with the help of a bespoke segmentation model.

Data-driven decision-making

Photo of a person looking at a screen
21 May 2015

Data management has to be everyone’s responsibility and not just seen as an “esoteric specialism”, says Michael Nabarro.

Developing digital engagement

Image of online session with fellows and mentor
30 Apr 2015

Verity Sanderson explains how a group of digital marketers are seeking to make changes to marketing strategies and initiatives in their organisations.

Return of the customer

Photo of Sadler's Wells exterior
26 Mar 2015

An in-depth project examining Sadler’s Wells’ ‘customer journey’ has resulted in a much more relevant and targeted approach, which should ensure that customers stay happy and, crucially, return. Hannah Mitchell reports.

Art’s labour’s lost

Blackboard: Time for Change
20 Mar 2015

Despite decades of investment in audience development and the current enthusiasm for all things data, arts organisations still aren’t getting it, says Michael Nabarro.

Job Ladder

Photo of Chris Denton
05 Mar 2015

Chris Denton reflects on the career that has taken him all around the world, and finally back to London’s South Bank.

Millions of conversations

Image of Macbeth poster
09 Feb 2015

How relevant is outreach marketing in a world of digital communications? Hardish Virk believes there is still a place for talking to people on the street.

Being watched

Photo of people in a gallery
05 Jan 2015

Dirk vom Lehn explains how video-based research into social interactions in museum or gallery exhibitions can be used to develop new resources and inform arts marketing.

Capture the customer

Photo of people queuing outside the London Coliseum
18 Dec 2014

Good data can mean great cost savings as well as valuable insights. Hannah Mitchell kick starts some New Year resolutions on effective data handling.

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