The impact of the regulatory framework

16 Jan 2012
Feature

Picking up the policing baton

16 Jan 2012
Feature

Paul Anderson explains why carnival should be recognised for its contribution to artistic endeavour and community cohesion – not for its policing

Lessons from football

16 Jan 2012
Feature

Illuminating the past

16 Jan 2012
Feature

Maurice Maguire and Lucia Masundire describe the work Snibston Discovery Museum is doing to change the image of a former industrial site and contribute to the revitalisation of the area

Local heroes

16 Jan 2012
Feature

Sarah Pace explains how a film project is contributing to residents’ perceptions of the new cultural facilities being created through the regeneration of their local environment

Participatory arts

Culture in crisis

16 Jan 2012
Feature

Joshua Sofaer examines the response of cultural institutions to the tsunami that hit Japan in March 2011

Points make prizes

12 Dec 2011
Feature

Carol Jones explains how PatronBase has been helping Chapter Arts Centre to make the most of its points-based loyalty scheme

New thinking about innovation

12 Dec 2011
Feature

Innovation funding needs to meet the specific needs of cultural organisations and that isn’t always about creating something radical and new, says Hannah Rudman

Digital

Growing step by step

12 Dec 2011
Feature

The Elgiva has found that IRIS’s ticketing and marketing systems enable the venue to enhance its technological capabilities in line with changing customer needs

Ticketing
Marketing

Protecting jobs, promoting good practice

12 Dec 2011
Feature

Steven Warner and Stephanie Cesana give a trade union’s perspective on the role of volunteers in arts organisations

Cross artform
Volunteers

Clouds on the horizon

12 Dec 2011
Feature

Cloud computing needs no hardware investment and enables you to pay as you go. Sounds too good to be true? It is a real option, and Tickethour is the latest kid on the block

One size fits all

12 Dec 2011
Feature

Theatr Mwldan has had such a positive experience with its first two apprentices that it has just recruited two more. Sion Williams tells the story

Theatre

A problem shared…

12 Dec 2011
Feature

Wales Millennium Centre is at the hub of a network that shares Tessitura’s state-of-the-art software. David Pearce explains the benefits

Wales

Bridging the gap

12 Dec 2011
Feature

Steve Moffitt reflects on the role of cultural education in the curriculum, in anticipation of the forthcoming Henley Review

Collaboration
Children and young people
Education

A shared approach

12 Dec 2011
Feature

Gary Halliday explains how the Firechaser user forum is enabling Southbank Centre to save money and improve the quality of what it delivers online

Measuring wellbeing – no place for the arts and culture?

Deflated balloon
12 Dec 2011
Feature

If cultural activity is to be at the heart of future government agendas, it is vital now that the cultural sector starts to shout loudly about the contribution made by the arts to personal wellbeing. Hilary Jennings urges the arts sector to get behind the campaign and respond to the consultation.

Health and wellbeing

On target

12 Dec 2011
Feature

Colston Hall has tested out Purple Seven’s Balanced Database approach to target marketing – and the results are very promising. Sarah Robertson explains

Data
Marketing

Queue-free ticketing

12 Dec 2011
Feature

Kath Mainland explains how its ticketing partner, Red61, has enabled Edinburgh Festival Fringe to solve its perennial queuing problems

Ticketing

Nurturing your website

12 Dec 2011
Feature

Beth Aplin gives advice on choosing and working with website developers

Ticketing

39 steps to relationship management

12 Dec 2011
Feature

With tickets being sold at 39 theatres, ATG needs a system that will respond to customers across the UK. AudienceView is making it happen

Theatre
Ticketing

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