Asking your customers to ‘re-consent’ to contact from you could threaten your relationship, but Michael Nabarro suggests an alternative approach to GDPR compliance based on ‘Legitimate Interests’.
On the brink of the new funding year, Anne Torreggiani takes a whistle-stop tour of the improvements The Audience Agency is making to Audience Finder, to better meet the needs of its users.
Collaborating with international partners can be rewarding, but how do you start? Emma Crook shares her expertise, from making contact and overcoming barriers to getting support.
The success of Hull’s year as City of Culture proves the arts have the power to transform lives. Martin Green says it’s time for policy makers to recognise that they are integral to a healthy, happy society.
How do we get to the point where we are truly collaborating? Debbie Richards describes a project that sought the benefits of collaboration between fundraisers and marketers.
Charities in England and Wales join Scotland in being able to convert directly to a charitable incorporated organisation. Mahmood Reza explains the different charity structures and the new process.
Soft power can create a vibrant image of a country and give it a higher status in global networks. But what part does culture play, and how can we measure its contribution, asks Ian Thomas.
If we could fully understand the impact of arts and culture on wider society, would this change arts strategies and policies? Jonathan Vickery charts the progression of thinking on the ‘spillover’ effect.
New research reveals a growing engagement with sustainability and other environmental issues in the arts sector – beyond the financial benefits. Chiara Badiali shares the findings.
Creative United’s Prosper has delivered business support for arts and cultural organisations across England. Tyler Magas asks three organisations what changes they have made and what advice they would give others seeking business support.
After conducting a review into governance in the arts, Hilary Carty now finds herself leading the response to it. She reveals the Clore Leadership Programme’s plans and priorities for supporting arts boards.
Good governance is all about the culture of an organisation – and the good news is that trustees have the opportunity to influence it, says Michelle Wright.
Passion drives the arts, but it also leaves the sector vulnerable to inappropriate behaviour. Ruth Rentschler proposes a framework for moral and ethical behaviour on arts boards.
By looking at admissions, ancillary sales and affiliation in isolation you may be missing a trick. Tim Baker advises on how to maximise upgrades and offer cost-effective membership benefits.
The UK City of Culture competition brings great benefits – to the losers as well as the winners – but as more cities, towns and even villages express interest, Andrew Dixon asks if changes are needed.
Is it possible that our impression of rural touring is outdated and even cynical? Anne Torreggiani and Jonathan Goodacre reveal how wide-ranging it is and who the audiences are.
New research found audiences in rural Lincolnshire are hungry for culturally diverse theatre and dance, but the provision isn’t there. Arya Madhavan and Sreenath Nair explore the issues.
A £37m capital project is always going to be demanding, but throw in Grade-II listed status, asbestos and Roman remains and you’ve got a real challenge. Graham Lister explains how Storyhouse Chester managed it.
